Privacy Policy for www.umadifoods.com
Last Updated: November 9, 2025
1. Our Commitment to Your Privacy
Welcome to Umadi Foods (accessible at www.umadifoods.com). We are a “Trusted name in quality since 1969,” and that trust extends to how we handle your personal information. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website, purchase our products, or interact with us.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our services to you. We collect this in a few different ways:
- Information You Provide to Us:
- Order Information: When you purchase a product, we collect personal information necessary to fulfill your order. This includes your name, shipping address, billing address, email address, and phone number.
- Account Information: If you create an account on our website, we store your name, address, email, and phone number to make your future checkouts faster.
- Contact Information: When you contact us through our “Contact Us” form or via email (
sagarumadi@gmail.com), we collect your name, email, phone number, and any message you send us. - Order Tracking: To use the order tracking feature, you must provide your Order ID and billing email.
- Information We Collect Automatically:
- Cookies and Usage Data: Like all e-commerce websites, we use “cookies” to make our site work. Cookies are small files that help us do things like keep items in your shopping cart (even if you leave the site), remember your preferences (like your YITH Swatches selections), and understand how visitors use our site.
- Analytics: We may use third-party analytics tools (like Google Analytics) to collect information about your browsing behavior. This helps us understand which products are popular and how to improve our website. This data is typically anonymous and includes things like your device type and the pages you visited.
3. How We Use Your Information
We use your information for specific, legitimate purposes:
- To Fulfill Your Orders: To process your payments, pack your products (like Sambar Powder, Pickles, and Rottis), and arrange for shipping and delivery to your address.
- To Communicate With You: To send you an order confirmation email, provide shipping updates, and respond to your customer service questions or requests.
- To Improve Our Website: To analyze website traffic, understand customer preferences, and improve our product selection, website design, and overall shopping experience.
- To Prevent Fraud: To verify transactions and protect our website and customers from fraudulent activity.
4. How We Share Your Information
We do not sell your personal data. We only share your information with essential third-party partners who help us run our business:
- Payment Gateways: To process your payments, we share your order and payment details with our secure payment partners (e.g., Paytm, Razorpay, or other gateways that process MasterCard, Visa, etc.). We do not store your credit/debit card details on our servers. Your payment information is handled directly by these secure, PCI-compliant gateways.
- Shipping & Delivery Partners: We share your name, shipping address, and phone number with our courier partners to deliver your products to your doorstep.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal request.
5. Data Security
We are committed to protecting your information. We use industry-standard security measures, including SSL certificates (which encrypt your data), to protect our website.
As stated in our Terms & Conditions, please do not send us sensitive payment information like your credit card details via email. Use our secure, encrypted checkout process for all payments. While we take strong precautions, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses cookies that are essential for its operation. This includes:
- WooCommerce Cookies: To keep track of your shopping cart data.
- YITH Swatches Cookies: To remember the product variations you select.
- Session Cookies: To keep you logged in to your account.
You can set your browser to block or alert you about these cookies, but some parts of the site will not work without them (for example, you will not be able to add items to your cart).
7. Your Rights
You have rights over your personal information. Depending on your location, these may include:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information at any time by logging into your account or by contacting us.
- Deletion: You can request that we delete your personal account and associated data (though we may need to retain order information for legal and tax purposes).
To exercise any of these rights, please contact us at sagarumadi@gmail.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us:
- Email:
sagarumadi@gmail.comorumadifoods@gmail.com - Phone: +91 94490 59999
- Address: Office Address: #88 & 89, 1st Gate, L.B.S Market, Vijayapur – 586101